Shipping policy

Shipping Policy

Processing Time
Orders are processed within [1–3] business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Destinations and Rates
We currently ship to [the United States]. Shipping costs are [calculated at checkout based on your location / a flat $X per order].

Delivery Estimates
Delivery typically takes [3–7] business days after your order ships. These are estimates, not guarantees — carriers can experience delays, especially during holidays.

Tracking
Every order includes tracking. If your tracking shows your package was delivered but you can't find it, check with neighbors and your local post office first, then email us and we'll help.

Shipping Address
Please double-check your shipping address before placing your order. We're not responsible for packages sent to an incorrect address you provided, but contact us right away if you catch an error and we'll do our best to fix it before it ships.

Damaged in Transit
If your item arrives damaged, email us at 10streethome@gmail.com within 14 days with a photo and we'll replace it or refund you.